A queue management system helps streamline queues in the pharmacy, increasing workplace efficiency and reducing patient waiting times. By allowing patients to select their service type at the ticketing kiosk, you can differentiate between queue types. For example, you can create an express service counter or prioritise tickets with higher urgency.

Pair the queue management system with a digital signage screen to display ticket numbers while simultaneously informing patients and improving their waiting experience. Using digital signage screens in pharmacies is an effective way to meet the Dutch Healthcare Authority’s (NZa) enhanced information requirements for sharing medication pricing and reimbursement details.

In many cases, your existing screens can display queue numbers. However, for seamless integration, we recommend Wachtkamerschermen®’s narrowcasting solution. Choose a comprehensive package that includes the queue management system, digital signage, installation, setup and support.